+ SHIPPING AND HANDLING
Orders are processed within 1-3 business days from the time we receive them. Depending on the weight of the order, they are shipped via USPS First Class Mail or USPS Priority Mail. You will receive an automatic notification from us once your order has shipped with a tracking number.
We are based in Brooklyn, NY and charge 8.875% sales tax for any orders shipped to NY state.
We ship to a select number of international countries. We are excited about our international customers and have tried to offer the most reasonable shipping rates possible. Please note, MCMC Fragrances is not responsible for any customs fees or duties incurred on international shipments as these are the responsibility of the purchaser. Please check with your local customs office about rules and regulations that may apply to you.
On very rare occasions, the packages we ship to you can become lost in transit. Please note that MCMC cannot reimburse orders that were misdelivered by the post office or stolen from a property, thank you for understanding!
Here are some tips, in case your package says delivered but you can't find it:
+ RETURN POLICY
Our products are bottled to order, and therefore made specially just for you. As such, we unfortunately cannot take any returns. If you’d like, please try a sample before purchasing a full size.
Samples of all of our eau de parfums and Dude No.1 Cologne are available to purchase here.
+ EAU DE PARFUM vs PERFUME OIL
Our eau de parfums are diluted in 190-proof denatured alcohol and come in an atomizing spray bottle, while our perfume oils are diluted in fractionated (odorless) coconut oil, and are applied with a rollerball. We find that the eau de parfum tends to last longer on skin (tip: spray a little perfume in your hair or scarf for extra long-lastingness), while the perfume oil melts into the skin more and needs reapplication throughout the day. Luckily, the perfume oil fits perfectly in a purse and is a great travel size.
Our products are phthalate-free, paraben-free, gluten-free, vegan and not tested on animals.
+ CUSTOM FRAGRANCES
We offer custom fragrances for your brand or store, as well as fragrance products for media launches, special projects and seasonal events. Email us at email@example.com with a description of your project, and we will be in touch with information on custom options and pricing.
+ OUR LOGO
The logo which you see on our packaging is a set of water-colored hands which symbolize giving.